Model
WG620
Weight
6.25
Warranty
3 Year Limited (With Product Registration)
What's in the Box
Power Cleaner, Battery, Charger, Nozzle, Draw Hose, Bottle Connector, Quick Connect Adapter
Product Details
We're here to help - contact us if you're not sure this is the right replacement engine or part for your equipment.
The ultra portable battery-powered Hydroshot delivers just the right amount of cleaning power without causing damage like a standard pressure washer might. With a maximum PSI of 415 and a working PSI of 320, this power washer is great for cleaning window screens, beach gear, grills, outdoor furniture, cars, boats and more. The Hydroshot goes everywhere - simply drop the included draw hose in a body of freshwater or use the bottle connector and bring your own.
Details
Power
Power Source
Battery
Voltage
20V Max
Battery
4.0 Ah Lithium-Ion
Charging Amperage
2 Amp
Specifications
Pressure Rating
415 Max PSI | 320 PSI Cleaning Mode
Flow Rating
0.53 GPM
Water Temperature
122 degrees F Max
Features
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415 max PSI provides more pressure than a traditional garden hose with a sprayer, but less than a pressure washer, allowing you to clean more delicate surfaces without causing damage
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Versatile 5-in-1 pressure nozzle lets you easily switch between spray intensities (0-, 15-, 25-, 40-degrees and watering setting)
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Draws from any freshwater source using the included hose - great around the dock, lake or pool
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Bottle adapter lets you take the water with you, making the Hydroshot more portable than a traditional pressure washer
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High-capacity 4.0 Ah Power Share battery provides extended runtime and is compatible with over 75 Worx tools
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Not recommended for use on large, heavy duty projects such as cleaning entire driveways or whole houses
Owner's Manual
Returns & Refunds
At Equipatron.com we want you to be 100% satisfied with your purchase. Is the item you received maybe not what you expected? Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. We are proud to offer one of the best return policies in the online business. You may return your equipment, engine or accessory purchase within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. On replacement parts you have up to 60 days to return your items.
Hereβs how it works. Returned merchandise must have a Return Material Authorization (RMA) #. Please call our toll free number and speak with a customer service representative to obtain a RMA # and shipping instructions. We will credit your payment account within 10 days of receiving the returned item.
Unopened Merchandise
You may return "unopened" equipment, engines and other whole goods products and accessories within 30 days of delivery for a refund. On replacement parts (components of equipment or engines) orders, you have up to 60 days to return an "unopened" part purchase for a refund. You will be responsible for both the original outbound shipping & handling charges as well as return shipping charges. Restocking fees of up to 20% may still apply for some items such as engines.
Opened Merchandise
"Opened" products and accessories can be returned within 30 days of delivery*, but will be subject to a 20% restocking fee to cover re-sale expenses. You will be responsible for both the original outbound shipping and handling charges as well as return shipping charges. Opened returns must be in "like new" condition (re-sellable) with all original materials. You are also responsible for returning the product in the original packaging or packaging that is of equal quality to the original. If product has been used the product cannot be returned.
Engines
Engines that have been either mounted, fueled or run can not be returned. If an engine is found to be defective, you must follow the manufacturer's warranty process.
Engine Powered Equipment
Due to federal shipping regulations, engine powered equipment can not be returned once it has been gassed or oiled. If the product has been gassed or oiled, it needs to be taken to an authorized service center for repair which may be covered under the terms of the manufacturerβs warranty. For additional information please call our toll free number and speak with a customer service representative who will be happy to assist you.
Cancelled Orders
Unfortunately, any order that has already shipped cannot be cancelled and if an order is refused, it will then fall under our standard return policy, where shipping & handling costs will be deducted from your refund.
Damaged Products
Please take the time to inspect the goods before you sign the delivery receipt from the carrier.
Suspect Damage
Sometimes, the outer carton may appear damaged, but the product inside the box is perfectly fine. If you suspect concealed damage, notate βPossible Freight Damageβ on the delivery receipt while the driver is present. This way, if you discover later that the product is damaged, the freight claim is less of a hassle.
Obvious Damage
Do not sign for damaged products. If your product arrives damaged, please (1) REFUSE DELIVERY and (2) Call Us Immediately so we can process the appropriate claims and coordinate an exchange for you.
Product Operation
We recommend that you operate your product within 7 days of receipt so we can respond to any issues if there are any. If you think your product is defective, don't worry as many perceived issues are common can be resolved easily over the phone.
FREE Shipping on orders over $100 (in the lower 48 States)
No sales tax charged for customers who reside outside the states of Wisconsin and Washington.
All orders that total $100 or higher qualify for free ground or free freight shipping (exceptions described below). In order to provide exceptional shipping and handling to our customers, we offer $8.99 Flat Rate Shipping & Handling on all orders less than $100. This fee covers expenses for order processing, handling, packaging and shipping. The flat fee approach allows us to provide quick shipping and a clear, simple checkout without complicated or variable shipping and handling charges. At Equipatron our primary carriers are UPS Ground, FedExGround, and United States Postal Service, which we have found to be the most reliable residential carriers. When your order ships we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your shipment online or on the phone with UPS, FedEx, and USPS. Be sure to contact us if anything seems unusual with the progress of the shipment.
Depending on how close you are to the shipping warehouse, your item will arrive in 1 to 6 business days after it leaves the warehouse. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note-----but we donβt recommend this. The most important thing to remember about truck freight is that you should inspect the package at the time of delivery. If the box has any damage, or if there is any reason for you to be at all concerned about potential damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem.
Freight shipments. Items weighing more than 110 lbs may be shipped via a freight carrier. A representative from the designated freight carrier will call you to schedule a convenient delivery time if a freight shipment is needed for your order. Most freight shipments do not require an additional fee, but we may reach out to request additional shipping dollars in the case of excess shipping charges.
If you require lift gate or limited access service at a residential or business address, we may quote you this service as an additional expense to your order.
FREE Shipping on qualifying orders is only offered in the United States and only for the lower 48 states.
Please note: If you live in Alaska or Hawaii, please call us and we will quote you a shipping surcharge prior to placing an order.
Frequently Asked Questions - Worx WG620
Product
Does this come with a battery?
Yes, this model includes 1 4.0Ah battery and 1 2-Hour quick charger.
How heavy is the Hydroshot?
The WORX Hydroshot is ultra-lightweight. Even with the battery and lance installed, it only weighs 3.7 lbs. Itβs the ultimate portable power cleaner for at home or on the go, and easy to store.
Can I use the Hydroshot accessories on my traditional pressure washer?
The Hydroshot accessories are only designed for use on the Hydroshot and cannot be used on other pressure washing equipment.
Can I use cleansers or buckets of soapy water with my Hydroshot?
The Hydroshot is designed for use with fresh water sources, and using chemicals, cleansers, salt water or any other non-fresh water sources in it will void the warranty. For tough cleaning needs, the soap dispenser accessory (WA4036) can be used to mix any after-market cleaning solutions or liquid soaps. When using fresh water from a pool, lake, river or pond, slide the float along the hose to keep the intake away from the bottom to avoid picking up dirt or mud. When finished, flush the tool with ordinary tap water to ensure its longevity and performance.
Can I use hot water with the Hydroshot?
Yes, as long as the water is 104 degrees or less.
Does the Hydroshot have different speeds?
No, the WORX Hydroshot WG620 has one, simple speed for easy and efficient operation.
I'm only getting low pressure with my Hydroshot. What do I do?
There are a few things to check:
Confirm that the water source hose is not being compressed or kinked, or being restricted in any way. If using the included hose, make sure the intake filter is sitting just under the waterβs surface, not floating on top of the water, and not touching the bottom (if used in lake). Any dirt or debris may prevent water from being drawn into the hose.
Remove the orange hose adapter by unscrewing it from the machine (which may require an adjustable wrench). Verify that the rubber gasket filter is still in place and see if any debris is blocking the filter. The Hydroshot will not work properly if the filter is missing. Reinstall the hose adapter and hand tighten, or tighten with a wrench if necessary.
Do not overtighten. Additional rubber gasket filter screens are sold at most hardware stores and by WORX Customer Service. If all filters are installed and cleared and all accessories are securely tightened, re-install the lance and nozzle, change the pressure setting to High, and try again. Keep the Hydroshot no higher than 5β from the water source to decrease the travel distance between the water and tool.
Important: Upon startup, it is critical to clear all the air from the tube and fill it with water. Keep the Hydroshot no higher than 5β above the waterβs surface to decrease the travel distance between the water and tool. Once water completely fills the tube, and water has reached the base of the tool, engage the trigger to initiate spray. If water will not completely fill the tube, detach the tube from the tool and fully submerge the hose in a water source. Once the tube is completely filled with water, reattach to the tool, and engage the trigger to initiate spray It could take up to 30 seconds or more to spray, depending on the fresh water source.
How do I install the lance assemblies? How do I install the 5-in-1 pressure nozzle?
To install the lance to the body of the Hydroshot, align the two projections on the lance with the grooves of the power nozzle as shown in the manual. One side is wider than the other and will only fit one way. Push the lance towards the body of the Hydroshot and, without releasing the pressure, twist counterclockwise until the projection on the lance lines up with the projection on the top of the Hydroshotβs nozzle. Once they are aligned, release.
The manual shows bits/parts I didnβt receive with my tool. Was something left out of my package?
Not necessarily. Different model variations contain different items. To be sure youβve received everything, be sure to look at your model number in the βaccessoriesβ chart in the manual.
My Hydroshot isnβt pulling water through the attached hose. What do I do?
Especially when using a self-drawn water source (like from a bucket or lake), it may take up to 20 seconds to start pulling water through the hose and Hydroshot. If it is still not working, check the following:
- Check the connection by gently pulling the hose. It should not easily pull off. If it does, reinstall by making sure the hose clicks into position.
- Check the intake filter at the end of the hose to see if debris or dirt is clogging the intake. Clean and reinstall if necessary.
- Confirm that the hose is not being compressed or kinked, or being restricted in any way.
- Make sure the intake filter is floating just under the waterβs surface and not touching the bottom, any dirt or debris that may prevent water from being drawn into the hose.
- Remove the orange hose adapter by unscrewing it from the machine (which may require an adjustable wrench). Verify that the rubber gasket filter is still in place and see if any debris is blocking the filter. The Hydroshot will not work properly if the filter is missing. Reinstall the hose adapter and hand tighten, or tighten with a wrench if necessary. Do not overtighten. Additional rubber gasket filter screens are sold at most hardware stores and by WORX.
- If the supplied 20ft. hose is securely attached and the unit is not siphoning water from your water source, try attaching a household garden hose directly to the machine. If it works with the direct household connection, flush the machine for at least 1 minute, reattach the supplied 20ft. hose and try siphoning from your water source again. (This is also a helpful step when bringing the machine out of storage.) If all filters are installed and cleared and all accessories are securely tightened, re-install the long lance and nozzle, change the pressure setting to High, and try again. Keep the Hydroshot no higher than 5β from the water source to decrease the travel distance between the water and tool.
Payment
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express and Discovery. We also accept Shop Pay, PayPal and Google Pay as express checkout options. When selecting express checkout options, you'll be asked to sign into the corresponding account and then you will be redirected back to our site to complete your order. We also accept checks if that is necessary - give us a call and we'll help get your order placed and provide additional information.
Does Equipatron keep/store my credit card/payment information?
No. Our customers' privacy and security is important to us. We do not store your debit or credit card info. This data is encrypted to protect your information.
For that reason, the collection of payment details must be repeated when extra charges need to be applied to your order, such as extra shipping fees to Alaska, Hawaii, or difficult-to-access addresses.
Because we don't store your financial information, we also cannot offer automated repeat purchases. We do offer accelerated payment options like PayPal and Shop Pay at checkout. If you utilize either of these services, it can make checkout much speedier.
Where is my refund?
We aim to process refunds within three days of an item being returned to us. Returned items must be inspected to ensure they are not used or damaged. Please note that your bank may take several days to process the payment back into your account after we process the refund on our end. Weβll contact you by email to let you know when your refund has been processed.
Ordering & Delivery
The item I need is out of stock. When will it be available?
If the replacement part or engine you need is out of stock, we recommend reaching out to check on its availability. Some items are restocked quickly, but others may be on extended backorder. You can still place an order for an item that is out of stock, but we can't guarantee a firm shipping date. There is a chance that we may be able to find an alternative replacement part or engine if the one you need is not available - reach out with the part number you're looking at along with your equipment or engine information and we'll look into it for you!
Where is my order confirmation?
An order confirmation is automatically sent to the email address used when placing an order. If you havenβt received your order confirmation within 24 hours, please get in touch at info@equipatron.com just in case thereβs a problem with your order. Please check your mailboxβs spam or junk folder before reaching out in case the order confirmation has been diverted there.
Can I cancel my order?
Our goal is to get orders out the door as quickly as possible - that means there is only a short amount of time between when you place your order and when we start processing it. If you contact us right away after ordering, either by phone or at orders@equipatron.com, we may be able to cancel your order before itβs processed. If your order has already processed or shipped, it cannot be canceled.
Some shipping carriers allow you to update the delivery instructions for a tracking number on their website, and returning the package to the sender is sometimes an option. Otherwise, you can attempt to refuse the package if you are present at the time of delivery or contact us to return your order once you receive it. Please keep in mind that a shipping fee may be deducted from your refund if a package is refused for reasons other than damage.
What shipping carriers does Equipatron use?
The shipping carrier we utilize for your order is determined by the total weight of the package. Our lighter items will usually ship out via USPS First Class or Priority. Our heavier parts and most engines typically ship out UPS Ground. We also utilize FedEx for select items as well. Our heaviest engines will ship via freight, which may require an additional shipping charge. If your engine is shipping freight, weβll reach out to you to coordinate delivery.
When will my order ship?
Our goal is to get orders out the door as quickly as possible. Our cut-off time for guaranteed same day shipping for in-stock orders is 11am CST. In-stock orders placed between 11am and 2pm CST are likely to ship the same day, but are not guaranteed to do so. As a general rule, our maximum handling time for in-stock orders placed after 11am CST is 1 day, meaning they will ship the following business day. Business days do not include weekends and Postal Service holidays.
When will I receive my order?
Most orders being sent within the contiguous United States will be delivered in 3-5 business days after being shipped. That being said, we've seen longer transit times for orders going to more remote locations and quicker delivery for those closer to the shipping warehouse. Please keep in mind, we cannot foresee shipping delays that the carrier might run into.
Where can Equipatron ship to?
We can ship most items anywhere within the United States. We do ship to noncontiguous states and US territories like Alaska, Hawaii and Puerto Rico, but larger items, including all engines, will incur an additional shipping charge. Give us a call or send us a message for a quote. We do not ship globally via our website, but we do have an eBay store that utilizes eBay's global shipping program on many of our products.
It's also worth noting that we can no longer ship the majority of the engines on our site to California. Starting in 2024, the state of California banned the sale of all small off-road engines (SOREs) manufactured in 2024 or later. It varies by engine manufacturer and model whether we can verify the date of manufacture, so itβs best to give us a call to determine the shipping availability to your location.
How much does shipping cost?
Orders under $100 will have a flat rate fee of $8.99 applied at checkout to cover shipping and handling. The majority of orders over $100 will ship free of charge. There are exceptions to our free shipping policy: our heaviest engines that a require a freight carrier will require an additional shipping charge. Similarly, engines and heavier parts shipping to a destination outside the contiguous United States, including Alaska and Hawaii, will incur an additional shipping charge as well. If your order falls under the aforementioned exceptions, we'll reach out to collect that additional shipping charge before completing your order.
Can I track my order?
Yes. Tracking information will automatically be sent to the email provided on your order once it has shipped. If you placed an order for in-stock items and still haven't received tracking information within 2 business days, first check your spam/junk folder in case our email was diverted there. If it's still not found, send us a message or give us a call and we'll figure out what's going on!
Can I pick up my order in person rather than shipping it?
Usually, that's a no. We are able to offer thousands of replacement parts and engines on our website because they are stocked at numerous warehouses across the midwest; only a fraction of orders placed online are in stock at our headquarters in Grafton, WI. With that being said, we do stock some of our most popular engines here, including most Hondas. If you live in the Milwaukee area and would prefer to pick up an order in person, it might be worth contacting us to see if that's an option.