SKU
HDA,28400-ZL8-033ZA
Brand
Honda
Product Details
We're here to help - contact us if you're not sure this is the right replacement engine or part for your equipment.
Genuine Honda parts are made for your Honda. Only Genuine Honda parts can maintain the original operating specifications of your Honda and offer a perfect fit and finish every time. When the time comes for you to service, repair, or enhance your Honda, don't settle for an imitation.
Item Details
Features
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Genuine OEM Honda Part
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Includes plastic shroud/housing, starter pulley, starter spring, grip and the pull rope
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Hardware/screws to attach this assembly are sold separately
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Please refer to the parts diagram for your model to be sure of ordering the correct part
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Replaces 28400-ZL8-023ZA and 28400-ZL8-013ZA
HDA-28400-ZL8-013ZA, HDA-28400-ZL8-023ZA, 28400-ZL8-023ZA and 28400-ZL8-013ZA
Returns & Refunds
At Equipatron.com we want you to be 100% satisfied with your purchase. Is the item you received maybe not what you expected? Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. We are proud to offer one of the best return policies in the online business. You may return your equipment, engine or accessory purchase within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. On replacement parts you have up to 60 days to return your items.
Here’s how it works. Returned merchandise must have a Return Material Authorization (RMA) #. Please call our toll free number and speak with a customer service representative to obtain a RMA # and shipping instructions. We will credit your payment account within 10 days of receiving the returned item.
Unopened Merchandise
You may return "unopened" equipment, engines and other whole goods products and accessories within 30 days of delivery for a refund. On replacement parts (components of equipment or engines) orders, you have up to 60 days to return an "unopened" part purchase for a refund. You will be responsible for both the original outbound shipping & handling charges as well as return shipping charges. Restocking fees of up to 20% may still apply for some items such as engines.
Opened Merchandise
"Opened" products and accessories can be returned within 30 days of delivery*, but will be subject to a 20% restocking fee to cover re-sale expenses. You will be responsible for both the original outbound shipping and handling charges as well as return shipping charges. Opened returns must be in "like new" condition (re-sellable) with all original materials. You are also responsible for returning the product in the original packaging or packaging that is of equal quality to the original. If product has been used the product cannot be returned.
Engines
Engines that have been either mounted, fueled or run can not be returned. If an engine is found to be defective, you must follow the manufacturer's warranty process.
Engine Powered Equipment
Due to federal shipping regulations, engine powered equipment can not be returned once it has been gassed or oiled. If the product has been gassed or oiled, it needs to be taken to an authorized service center for repair which may be covered under the terms of the manufacturer’s warranty. For additional information please call our toll free number and speak with a customer service representative who will be happy to assist you.
Cancelled Orders
Unfortunately, any order that has already shipped cannot be cancelled and if an order is refused, it will then fall under our standard return policy, where shipping & handling costs will be deducted from your refund.
Damaged Products
Please take the time to inspect the goods before you sign the delivery receipt from the carrier.
Suspect Damage
Sometimes, the outer carton may appear damaged, but the product inside the box is perfectly fine. If you suspect concealed damage, notate “Possible Freight Damage” on the delivery receipt while the driver is present. This way, if you discover later that the product is damaged, the freight claim is less of a hassle.
Obvious Damage
Do not sign for damaged products. If your product arrives damaged, please (1) REFUSE DELIVERY and (2) Call Us Immediately so we can process the appropriate claims and coordinate an exchange for you.
Product Operation
We recommend that you operate your product within 7 days of receipt so we can respond to any issues if there are any. If you think your product is defective, don't worry as many perceived issues are common can be resolved easily over the phone.
FREE Shipping on orders over $100 (in the lower 48 States)
No sales tax charged for customers who reside outside the states of Wisconsin and Washington.
All orders that total $100 or higher qualify for free ground or free freight shipping (exceptions described below). In order to provide exceptional shipping and handling to our customers, we offer $8.99 Flat Rate Shipping & Handling on all orders less than $100. This fee covers expenses for order processing, handling, packaging and shipping. The flat fee approach allows us to provide quick shipping and a clear, simple checkout without complicated or variable shipping and handling charges. At Equipatron our primary carriers are UPS Ground, FedExGround, and United States Postal Service, which we have found to be the most reliable residential carriers. When your order ships we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your shipment online or on the phone with UPS, FedEx, and USPS. Be sure to contact us if anything seems unusual with the progress of the shipment.
Depending on how close you are to the shipping warehouse, your item will arrive in 1 to 6 business days after it leaves the warehouse. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note-----but we don’t recommend this. The most important thing to remember about truck freight is that you should inspect the package at the time of delivery. If the box has any damage, or if there is any reason for you to be at all concerned about potential damage, please write "PRODUCT DAMAGED" clearly on the sheet that they ask you to sign. This simply insures that if there is any damage, it will be easy to take care of the problem.
Freight shipments. Items weighing more than 110 lbs may be shipped via a freight carrier. A representative from the designated freight carrier will call you to schedule a convenient delivery time if a freight shipment is needed for your order. Most freight shipments do not require an additional fee, but we may reach out to request additional shipping dollars in the case of excess shipping charges.
If you require lift gate or limited access service at a residential or business address, we may quote you this service as an additional expense to your order.
FREE Shipping on qualifying orders is only offered in the United States and only for the lower 48 states.
Please note: If you live in Alaska or Hawaii, please call us and we will quote you a shipping surcharge prior to placing an order.
Replacement Parts
How do I know which part will work for my equipment?
Depending on the part you are looking to purchase, there are a few ways that we'd be able to determine the right fit:
Engine replacement part:
The absolute best way to determine the correct replacement part for your engine is to locate the model number and type code on the current engine that you’re replacing or repairing. The required identification information differs depending on the manufacturer. We have a great guide on finding your engine model information here. Once you have this information, send us an email, chat with us online or give us a call and we can find the correct replacement engine or part for you.
If you have the part # of the old part you are looking to replace, this info could also help us find you a working replacement!
Equipment replacement part:
If the replacement part you are looking to purchase is not for an engine, and rather for a piece of equipment (like a lawn mower, trimmer, etc.), then the best way to find a compatible replacement would be for you to locate the Brand, Model, and Serial # (if applicable) and send that info our way. Once we know what the part is for, we would be able to dive into the official parts breakdown of your equipment to verify the correct part for your needs.
Just like engine replacement parts, if you have the part # of the old part you are looking to replace, this info could also help us find you a working replacement!
The photo of the replacement part looks like my original. Will it work?
We do not recommend purchasing any replacement parts based on an image alone. We have thousands of items on our website and many of them are variations of similar equipment, sometimes with only slight differences that may not be easy to see in a photo. Small differences in specs can make a part that "looks" right incompatible with your equipment. Furthermore, some manufacturers may end up making changes to their manufacturing process over the years, leading to a cosmetically "different" part compared to the older version.
The only way we can guarantee a part will work for your application is by using your original engine or equipment model information to find a direct replacement.
What should I do upon receiving my replacement part?
First, we recommend verifying that the part # of the replacement part you received matches the information in your order confirmation. Rarely do we ship the wrong item, but it doesn't hurt to check! Look the part over to ensure there is no visible damage.
What if the item I need is no longer available?
Manufacturers are continuously replacing older engine and part models with new and improved versions that will work in their place - that's why replacement information is always changing. Unfortunately, some items don't get replaced, usually due to dwindling demand, and eventually our stock runs dry.
Parts
Oftentimes, when it comes to replacement parts, once they are discontinued, they're gone. You can absolutely give us a call to check the availability of the item you need - there might be a chance we can find one in stock in an alternate warehouse or identify a different part that could work in its place.
Payment
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express and Discovery. We also accept Shop Pay, PayPal and Google Pay as express checkout options. When selecting express checkout options, you'll be asked to sign into the corresponding account and then you will be redirected back to our site to complete your order. We also accept checks if that is necessary - give us a call and we'll help get your order placed and provide additional information.
Does Equipatron keep/store my credit card/payment information?
No. Our customers' privacy and security is important to us. We do not store your debit or credit card info. This data is encrypted to protect your information.
For that reason, the collection of payment details must be repeated when extra charges need to be applied to your order, such as extra shipping fees to Alaska, Hawaii, or difficult-to-access addresses.
Because we don't store your financial information, we also cannot offer automated repeat purchases. We do offer accelerated payment options like PayPal and Shop Pay at checkout. If you utilize either of these services, it can make checkout much speedier.
Where is my refund?
We aim to process refunds within three days of an item being returned to us. Returned items must be inspected to ensure they are not used or damaged. Please note that your bank may take several days to process the payment back into your account after we process the refund on our end. We’ll contact you by email to let you know when your refund has been processed.
Ordering & Delivery
The item I need is out of stock. When will it be available?
If the replacement part or engine you need is out of stock, we recommend reaching out to check on its availability. Some items are restocked quickly, but others may be on extended backorder. You can still place an order for an item that is out of stock, but we can't guarantee a firm shipping date. There is a chance that we may be able to find an alternative replacement part or engine if the one you need is not available - reach out with the part number you're looking at along with your equipment or engine information and we'll look into it for you!
Where is my order confirmation?
An order confirmation is automatically sent to the email address used when placing an order. If you haven’t received your order confirmation within 24 hours, please get in touch at info@equipatron.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before reaching out in case the order confirmation has been diverted there.
Can I cancel my order?
Our goal is to get orders out the door as quickly as possible - that means there is only a short amount of time between when you place your order and when we start processing it. If you contact us right away after ordering, either by phone or at orders@equipatron.com, we may be able to cancel your order before it’s processed. If your order has already processed or shipped, it cannot be canceled.
Some shipping carriers allow you to update the delivery instructions for a tracking number on their website, and returning the package to the sender is sometimes an option. Otherwise, you can attempt to refuse the package if you are present at the time of delivery or contact us to return your order once you receive it. Please keep in mind that a shipping fee may be deducted from your refund if a package is refused for reasons other than damage.
What shipping carriers does Equipatron use?
The shipping carrier we utilize for your order is determined by the total weight of the package. Our lighter items will usually ship out via USPS First Class or Priority. Our heavier parts and most engines typically ship out UPS Ground. We also utilize FedEx for select items as well. Our heaviest engines will ship via freight, which may require an additional shipping charge. If your engine is shipping freight, we’ll reach out to you to coordinate delivery.
When will my order ship?
Our goal is to get orders out the door as quickly as possible. Our cut-off time for guaranteed same day shipping for in-stock orders is 11am CST. In-stock orders placed between 11am and 2pm CST are likely to ship the same day, but are not guaranteed to do so. As a general rule, our maximum handling time for in-stock orders placed after 11am CST is 1 day, meaning they will ship the following business day. Business days do not include weekends and Postal Service holidays.
When will I receive my order?
Most orders being sent within the contiguous United States will be delivered in 3-5 business days after being shipped. That being said, we've seen longer transit times for orders going to more remote locations and quicker delivery for those closer to the shipping warehouse. Please keep in mind, we cannot foresee shipping delays that the carrier might run into.
Where can Equipatron ship to?
We can ship most items anywhere within the United States. We do ship to noncontiguous states and US territories like Alaska, Hawaii and Puerto Rico, but larger items, including all engines, will incur an additional shipping charge. Give us a call or send us a message for a quote. We do not ship globally via our website, but we do have an eBay store that utilizes eBay's global shipping program on many of our products.
It's also worth noting that we can no longer ship the majority of the engines on our site to California. Starting in 2024, the state of California banned the sale of all small off-road engines (SOREs) manufactured in 2024 or later. It varies by engine manufacturer and model whether we can verify the date of manufacture, so it’s best to give us a call to determine the shipping availability to your location.
How much does shipping cost?
Orders under $100 will have a flat rate fee of $8.99 applied at checkout to cover shipping and handling. The majority of orders over $100 will ship free of charge. There are exceptions to our free shipping policy: our heaviest engines that a require a freight carrier will require an additional shipping charge. Similarly, engines and heavier parts shipping to a destination outside the contiguous United States, including Alaska and Hawaii, will incur an additional shipping charge as well. If your order falls under the aforementioned exceptions, we'll reach out to collect that additional shipping charge before completing your order.
Can I track my order?
Yes. Tracking information will automatically be sent to the email provided on your order once it has shipped. If you placed an order for in-stock items and still haven't received tracking information within 2 business days, first check your spam/junk folder in case our email was diverted there. If it's still not found, send us a message or give us a call and we'll figure out what's going on!
Can I pick up my order in person rather than shipping it?
Usually, that's a no. We are able to offer thousands of replacement parts and engines on our website because they are stocked at numerous warehouses across the midwest; only a fraction of orders placed online are in stock at our headquarters in Grafton, WI. With that being said, we do stock some of our most popular engines here, including most Hondas. If you live in the Milwaukee area and would prefer to pick up an order in person, it might be worth contacting us to see if that's an option.
Can I change my address or expedite shipping?
Yes! We are able to set up an address change, as well as expedited shipping via UPS - but only BEFORE your order is shipped out.
Once we hand your package off to the shipping carrier, we are still able to have the address changed, but the cost to do so would be AT LEAST $17. Expedited shipping is not available once the package is handed off.